Working with Tascol
If you’re a business, organisation, government body or council needing support in recovering debts, working with Tascol is straightforward.
We combine disciplined processes, local knowledge and practical judgement to move debt matters forward efficiently, while protecting the relationships behind every account.
Whether you’re managing a small number of overdue accounts or a larger portfolio, our role is to bring clarity, structure and control to the process from the outset.
Submitting accounts
Getting started is simple.
You can submit accounts through our secure Client Portal or by working directly with our team. We’ll guide you on the information required to ensure each matter is set up correctly and ready to progress without delay.
Providing clear, accurate information upfront allows us to act quickly and apply the most appropriate recovery approach from the beginning.
How the process works
Every matter is assessed on its merits.
We apply a measured, step-by-step approach, beginning with early engagement and progressing as required. Our focus is always on achieving resolution efficiently without unnecessary escalation.
We adapt our approach depending on the circumstances. Some matters require a supportive, structured pathway. Others require firmer, more decisive action. No matter the case, we leverage our experience and industry best-practice standards to apply the right level of pressure at the right time.
Throughout the process, communication remains clear, respectful and consistent, ensuring your reputation is protected while the matter is progressed.
Reporting and visibility
Through our Client Portal, you can:
- track account progress in real time
- access reporting and performance insights
- view activity and updates across your portfolio
For more complex matters, our team provides direct updates and guidance, ensuring you remain informed and in control.
Our role is not only to recover outstanding debts, but to do so in a way that reflects your standards and protects your relationships. That means acting with professionalism, consistency and sound judgement at every stage.
It’s this steady, considered and results-focused approach that has made Tascol a trusted partner for organisations across Tasmania.
You can contact us via our online form or on (03) 6213 5555 during business hours, Monday to Friday.