What to do if you believe a debt is incorrect

If you believe a debt listed with Tascol is incorrect, information is missing or there has been a misunderstanding, please let us know as soon as possible. We’ll review the details and, if needed, speak with the organisation that referred the account to us.

What to do

Contact our team and provide as much information as you can about your concern.

This should include:

• why you believe the debt is incorrect
• any supporting documents
• your contact details

We’ll review the information and come back to you with the outcome, or request anything further if needed.

Need support?

If you’re unsure about anything, our team can guide you through the process. Contact us via online form or call (03) 6213 5580